Claims can sometimes be a headache, but not with us. In the case of an unfortunate event, we will hold your hand and walk with you through the claims process. In case of a claim, all you have to do is provide details about the incident and we’ll take it from there. We will advise you on the required documentation depending on the nature of the claim.

Choose the type of claim you wish to initiate :


Step 1 : Report

You can report immediately or within 60 days using the following platform:
1. The Website
2. Email to
3. Letter
4. Call
5. Walk in to the nearest Branch or Office

Step 2 : Document preparation

The following are the information that you will be required :

1. Scheme Name
2. Name of member
3. Name of person reporting
4. Cellphone Number of person reporting

Step 3 : Response

One of our agent will call you once your claim is initiated.