In order to ensure quick settlement of reimbursement claims please find below the documents required:
Required documentation / information
Required documentation / information
When a client is travelling outside the country for leisure / treatment has to notify the insurance in writing failure to do so in case a claim arises it will not be honored.
Required documentation / information
When a client wishes to travel outside the country for treatment must notify and seek approval from APA.
Required documentation / information
Required documentation / information
All claims will be considered for settlement if they are forwarded fully documented and received within 60 days from the date of treatment. Claims received after 60 days will be time barred and returned unpaid.
Drugs dispensed by doctors are not payable. A doctor should only prescribe the drugs and the member will then buy them from a registered chemist or pharmacy. All drugs must be prescribed by a doctor. Drugs bought over the counter will not be payable.
Consultation fee is payable up to the maximum limit as per the policy terms and conditions unless accompanied by a referral letter.
Thank you for providing us with details of your claim. One of our agents will contact you
shortly to guide you through the process.
To help us process your claim faster,
please download and complete the claim form and prepare the following documentation:
Thank you for providing us with details of your claim. One of our agents will contact you
shortly to guide you through the process.
To help us process your claim faster,
please download and complete the claim form and prepare the following documentation: